Bully Blocking at Work
Field, Evelyn
People Skills
Charismatic Personality
Oakes, Len
Communication Skills Workbook
Leutenberg, Ester & Liptak, John
Conflict Management
Kindler, Herb
Connected
Christakis, Nicholas & Fowler, James
Controlling People
Evans, Patricia
Crystal Clear Communication
Cole, Kris
Difficult Conversations
Dickson, Anne
Difficult Conversations - How to Discuss What Matters Most
Stone, Douglas et al.
Difficult Personalities
McGrath & Edwards
Disease to Please
Braiker, Harriet
Don`t Shoot the Dog!
Pryor, Karen
Emotional Blackmail
Forward, Susan
Emotional Vampires
Bernstein, Albert
Everyone Can Win
Cornelius & Faire
Feeling Good Together
Burns, David