Online Counselling

Published USA, 2009
Online counselling is becoming increasingly popular, but working with clients through the internet presents new challenges for practitioners. Is it really safe and confidential? How can clients build rapport with their therapist without face-to-face contact? Can feelings really be expressed through text? This book gives invaluable advice on the technical and therapeutic aspects of online work from two seasoned experts. Readers are taken through a wide range of situations, from setting up contracts and creating a secure working environment to understanding and using emoticons. Drawing on their considerable experience as online counsellors and supervisors, the authors explain how to create an online working alliance with clients through emails, instant messaging and live chat-room sessions.

Gill Jones and Anne Stokes are Co-Directors of Counselling Online Ltd. in the UK and run workshops and training courses via the internet on all aspects on online practice.
Paperback. 160 pages